aed67 Privacy Policy — How We Protect Your Data

📄 Introduction and Scope

This Privacy Policy ("Policy") describes how aed67 ("aed67", "we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your", "User", "Player") who register for and use the aed67 online casino and sportsbook platform (the "Platform"), accessible via the aed67 website. This Policy forms part of the aed67 Terms and Conditions and should be read alongside them.

By registering an aed67 account or using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must not use the aed67 Platform.

📋 Information We Collect

aed67 collects personal information in the following categories, depending on how you use the Platform:

• Identity information: full name, date of birth, and a copy of government-issued identification (National ID card, passport, or driving licence) when required for identity verification (KYC).
• Contact information: email address, mobile phone number, and physical address (city and district level — for example, Dhaka, Chittagong, Sylhet, Khulna, Barisal, Rangpur, Mymensingh, or Rajshahi).
• Financial information: mobile wallet numbers (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals, bank account details where bank transfer is used, transaction history including deposit amounts, withdrawal amounts, and account balance history.
• Gaming activity data: betting history, game session records, wagering patterns, sports betting selections, bonus usage, and responsible gaming tool activations (including deposit limit settings and self-exclusion requests).
• Device and technical data: IP address, device type (Android, iOS, desktop), browser type and version, operating system, screen resolution, session duration, pages visited within the Platform, and referral source.
• Communications data: the content of customer support interactions (live chat transcripts, email correspondence), feedback submitted through the Platform, and any information you voluntarily provide when contacting aed67.

aed67 does not knowingly collect sensitive personal data beyond what is necessary for identity verification, fraud prevention, and responsible gaming compliance. We do not collect data regarding your racial or ethnic origin, political opinions, religious beliefs, or health status except where you voluntarily disclose such information in a support context.

⚙️ How We Use Your Information

aed67 uses the personal information it collects for the following purposes, all of which are necessary to operate the Platform and deliver services to Bangladeshi players:

• Account creation and management: to register your aed67 account, authenticate your identity at login, and maintain your account balance, betting history, and preferences.
• Transaction processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer; to record transaction history; and to reconcile financial records.
• Identity verification and fraud prevention: to verify that you meet the eligibility requirements set out in the aed67 Terms and Conditions (including age verification), to detect and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited conduct.
• Customer support: to respond to your queries, complaints, and support requests; to investigate account disputes; and to improve our support service quality based on interaction records.
• Responsible gaming: to monitor gaming activity for signs of problematic gambling behaviour, to facilitate self-exclusion requests and deposit limit settings, and to provide appropriate interventions or resources where a responsible gaming concern is identified.
• Platform improvement and analytics: to analyse aggregated, anonymised usage data in order to improve Platform performance, game selection, payment processing reliability, and mobile optimisation for players accessing aed67 on Android and iOS devices from Bangladesh.

⚖️ Legal Basis for Processing Personal Data

aed67 processes your personal data on one or more of the following legal bases:

• Contractual necessity: processing is necessary to perform the contract between you and aed67 (i.e., to operate your account, process your bets, and handle your deposits and withdrawals).
• Legal obligation: processing is necessary to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations and age verification requirements.
• Legitimate interests: processing is necessary for purposes that are in the legitimate interests of aed67, including fraud detection, Platform security, responsible gaming monitoring, and service quality improvement, provided these interests are not overridden by your rights and interests.
• Consent: where you have provided explicit consent to specific processing activities, such as receiving promotional communications from aed67. You may withdraw consent at any time by contacting aed67 customer support.

🤝 Sharing Your Information

aed67 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. aed67 may share your personal information with the following categories of third parties, but only to the extent necessary for the purposes described in this Policy:

• Game providers: aed67 shares session authentication tokens and account identifiers with licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) for the purpose of delivering game content and recording game outcomes. These providers operate under their own data processing agreements with aed67 and are not permitted to use your data for their own independent purposes.
• Payment processors: when you make a deposit or request a withdrawal, aed67 shares the minimum necessary transaction data with the relevant payment service provider (bKash, Nagad, Rocket, Upay, or banking partners) to process the transaction. Payment processors are bound by their own privacy obligations.
• Compliance and law enforcement: aed67 may disclose personal information to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. aed67 will, where legally permissible, attempt to notify you of such a disclosure.
• Technical service providers: aed67 may share data with technology vendors (such as cloud hosting providers, cybersecurity services, and analytics platforms) who process data on aed67's behalf under contractual data processing agreements. These vendors are not permitted to use your data for their own purposes.

💸 Payment Data and Financial Information

All financial transactions on the aed67 Platform are denominated in Bangladeshi Taka (BDT, ৳). When you make a deposit via bKash, Nagad, Rocket, or Upay, aed67 records the transaction amount, timestamp, and the masked wallet number associated with the transaction (for example, the first and last three digits of the mobile wallet number, with the middle digits obscured). aed67 does not store full mobile wallet PINs, bank account passwords, or any equivalent credential.

Transaction records are retained for a minimum of five years from the date of the transaction, as required for financial compliance and audit purposes. You may request a summary of your transaction history at any time by contacting aed67 customer support. aed67 will provide this summary within 10 business days of a verified request.

🍪 Cookies and Tracking Technologies

aed67 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: strictly necessary for the operation of the Platform, including session management (keeping you logged in during a gaming session), security tokens, and load balancing. These cookies cannot be disabled without impairing Platform functionality.
• Analytics cookies: used to collect anonymised data about how users navigate the Platform (pages visited, time on page, bounce rate) in order to identify performance issues and improve user experience for players on mobile devices in Bangladesh.
• Preference cookies: used to remember your language preference and other optional settings so that you do not need to re-enter them each time you visit the Platform.

You may control cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from using core Platform features including login and gameplay. aed67 does not use third-party advertising cookies or behavioural tracking cookies that build profiles for sale to advertisers.

🗓️ Data Retention

aed67 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply: account data and identity verification documents are retained for the duration of your active account plus a minimum of five years following account closure; transaction records are retained for a minimum of five years; customer support correspondence is retained for three years; device and session logs are retained for twelve months.

Where aed67 retains data beyond the initial retention period solely to comply with a legal obligation, that data is held in a restricted state and is not used for any operational purpose. When data is no longer required, it is securely deleted or anonymised in accordance with aed67's data disposal procedures.

✋ Your Privacy Rights

As a user of the aed67 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact aed67 customer support with your account details and a description of your request:

• 👁️
  Right of accessYou have the right to request a copy of the personal data aed67 holds about you, including the categories of data, the purposes of processing, and the third parties with whom your data has been shared.
• ✏️
  Right to rectificationYou have the right to request correction of any inaccurate or incomplete personal data aed67 holds about you. aed67 will action verified rectification requests within 10 business days.
• 🗑️
  Right to erasureYou have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires its retention. Note that certain data (particularly transaction records and identity verification documents) must be retained for legal compliance and cannot be deleted on request alone.
• ⛔
  Right to restrictionYou have the right to request that aed67 restricts the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved, or where you have objected to processing based on legitimate interests.
• 📦
  Right to data portabilityYou have the right to request that aed67 provides you with a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible and where processing is based on consent or contractual necessity.

aed67 will acknowledge all data rights requests within 5 business days and will aim to fulfil them within 30 calendar days. Where a request is complex or where aed67 receives a high volume of requests, this period may be extended by a further 30 days, in which case aed67 will notify you of the extension and the reason for it.

🔐 Data Security

aed67 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit between your device and the aed67 Platform, encrypted storage of sensitive data at rest, access controls limiting internal data access to authorised personnel on a need-to-know basis, and regular security reviews of Platform infrastructure.

In the event of a data security incident that affects your personal data, aed67 will assess the incident promptly and, where the incident poses a risk to your rights and interests, will notify you without undue delay. You can help protect your own account by using a strong, unique password for your aed67 account and by not sharing your login credentials with any other person.

🔞 Children's Privacy and Age Restriction

The aed67 Platform is strictly intended for adults aged 21 and above. aed67 does not knowingly collect personal information from any person under the age of 21. If aed67 discovers or is informed that it has inadvertently collected personal data from a person under 21, it will take immediate steps to delete that data and close the associated account.

🔄 Changes to This Privacy Policy

aed67 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or Platform features. Where a change is material — for example, a change that significantly affects how we use your personal data — aed67 will provide advance notice to registered users via email or on-Platform notification before the change takes effect.

Non-material changes (such as typographical corrections or clarifications that do not alter the substance of the Policy) may take effect immediately upon publication. The current version of the Privacy Policy, along with its effective date, is always available on the aed67 website. Your continued use of the Platform following any update constitutes acceptance of the revised Policy.

✉️ Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a data security concern, please contact the aed67 privacy team. We aim to acknowledge all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).

Privacy enquiries email: [email protected]

Email address shown as plain text only — not a clickable link. For urgent account security concerns, please use the live chat feature available within the aed67 Platform during your logged-in session.